Shipping & Returns
Domestic shipping policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
**Overnight delivery is only available for orders with delivery addresses within the continental United States.
International shipping policy
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Prices are shown in US dollars. For conversion, we recommend using a currency converter
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Any import duties, taxes, brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. packaging slips for international shipments cannot be marked as "gift" or with altered prices.
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International orders may require 3-5 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.
Return & Exchange Policy
Thanks for shopping Awaken Zeus
If you are not entirely satisfied with your purchase, we're here to help.
You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition and original packaging that you received it in. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your returned item is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-7 business days depending on your card issuer's policy.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges for items damaged during shipping will be replaced.